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FREQUENTLY ASKED QUESTIONS
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What are your office hours?
📍 Location: 125 13th Street SE, Paris, TX 75460
📅 Set by appointment, contact us. We look forward to showing you your next home!
How much is the application fee?
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The application fee is $60 and is non-refundable. Please visit the property prior to the application. After a site visit, an online link for the application is provided. The process includes: Credit check; Employment verification; Rental history verification; as well as Eviction & criminal check. If you're ready to apply click here.
What are the requirements?
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How will I know if I am approved?
Our team will be in touch about the status of your application. If there is additional information needed, you will be notified. When approved, you have until the end of the next business day to accept. Once you accept, you have 24 hours to sign the lease and pay any deposits. Please communicate with us if there is to be a delay.
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How much does it cost to move in?
Deposit is due once the lease has been signed by you, but before the lease is executed. After you find the terms of the lease acceptable - sign it, pay the deposit via the portal. Then the lease will be signed by the member of our team (that is when it is executed) At move-in, all prorations and utility deposits are due. Once they have been paid, instructions to move into the property will be provided.
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How do I handle repairs that are needed after I move in?
A move in inventory form will be sent to you. Before the end of five days after move-in, the inventory form should be returned to us, addressing any requested repairs and identifying any items of note, so that you are not penalized for them at move-out. If inventory form is not completed, there will be no defects assumed in the property’s condition.
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What if I don’t have enough money for the security deposit?
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We have a security deposit alternative for those who qualify and are low on cash. Please go to mylighthouse.com for more information (do not apply: an invitation will be sent once the application has been approved).
Do you accept housing vouchers?
Please let us know the amount of your voucher, your contribution limits and please provide your case manager’s contact information. It is advisable to discuss with a team member prior to applying to ensure your voucher terms are compatible.
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How soon may I move in?
As soon as the applications are approved, and all payments are made, almost immediately. The best way to ensure a quick turnaround on the application process is to follow all instructions and ensure all documents are loaded correctly.